Beckenham Superstore
The Bathroom and Plumbing Superstore in Beckenham has a full range of stock available at huge discounts
Our superstore includes a showroom of bathroom and shower displays from major brands such as Roper Rhodes, Crosswater, Heritage, Highlife, Saneux, Vitra and Merlyn Showers.
Please visit the store near Elmers End to plan your new bathroom and fittings.
BECKENHAM
Unit 1, Pioneer Court
Beckenham
Kent BR3 4BZ
Tel: 020 8658 2449
Opening Hours
Mon-Fri: 7.00am – 5.00pm
Sat: 8.00am – 5.00pm
Sun: closed
Apparently customer protection laws don't apply to plumbing according to Paul! We spent £1,000 on bathroom items. The shower was installed and worked for 6 weeks and then stopped working, no hot water. Paul stated if it worked in the first weeks it won't be the installation, now he is claiming it is the installation. Everything-else works hot water-wise. Absolute rude customer service and refusing to replace the broken shower. We only have one shower and have been 1-2 weeks now without a shower, zero empathy from Paul, only attitude. apparently our system doesn't work with the shower is another ludicrous excuse, meanwhile Paul completely ignoring the fact IT DID WORK for 6 weeks so little logic there. Paul also so gracefully stating "what do you want me to do it's a Sunday" when we called throughout the week too and were just fobbed off. We will be taking this to the small claims court. He said the small claims court laws don't apply to plumbing. The product is not of quality after breaking after 6 weeks, I studied consumer protection law but Paul seems to know better. Stay away from this company! The worst customer service I have ever received for any product or service, unbelievable.He also called my boyfriend a liar a few times by stating the fact the shower did work for 6 weeks is impossible.. unbelievably bad customer service.
Lovely staff member helped me out considerably today, fielding my many questions. Very impressed with the customer experience in store. Will definitely return.
As a novice I went to the plumbing centre to buy spare parts for the toilet unit. Took a photo, explained what I needed and they were very helpful and replaced the parts I needed.
Our plumber recommended this store as supplier for fixtures for our bathroom refit. We found them very helpful both during our visit to their showroom and on the phone when seeking clarification. The order was handled efficiently and delivery of all the items was made on the agreed date. Highly recommended.
